Gasthof Untermetzger

Quick Facts

Overview

Gasthof Untermetzger is a tradition-rich guesthouse and hotel in the heart of Zell am Ziller. Guests can stay in comfortable hotel rooms, opt for the Pension Klammerschneider annex, or choose one of two spacious holiday apartments for six or fifteen people. An on-site à-la-carte Stube serves Tyrolean, international and Thai dishes, including a dedicated Thai buffet on Wednesday evenings. A generous breakfast buffet is offered daily, and half-board diners enjoy a three- or four-course evening menu with salad buffet, soup or starter, two main-course options and dessert. The property promotes carefree travel through an optional “Sorglos” travel-cancellation insurance that can be added during or after booking. Zell am Ziller provides winter attractions such as direct access to the Zillertal Arena ski area, a 7 km illuminated natural toboggan run, an ice rink, indoor tennis, bowling lanes, ski and snowboard schools, the Action-Park Kreuzwiese and the Arena Coaster. Summer invites visitors to hike, cycle, climb and enjoy alpine scenery on numerous valley trails. After active days, guests can unwind in the new wellness area featuring a sauna and Jacuzzi, store their skis in the dedicated garage or keep bicycles in the coded bike room equipped with a SpaceRail hanging system. Board options include breakfast, half-board or all-inclusive packages.

Offerings, Features, or Content

How It Works

  1. Check availability and prices through the online booking portal or contact the hotel by email or phone.
  2. Select stay dates and choose a hotel room, annex room or apartment.
  3. Choose a board option (breakfast, half-board or all-inclusive) if desired.
  4. Pay a 30 % advance deposit to secure the reservation.
  5. Pay the remaining balance when you arrive at the hotel reception.
  6. Optionally add the “Sorglos” travel-cancellation insurance during or after the reservation process.
  7. If you need to submit an insurance claim, report the incident to the hotel as soon as the first signs appear and submit full documentation within five working days of the triggering event.

Audience & Use Cases

Practical Information

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What type of accommodation is Gasthof Untermetzger?

Gasthof Untermetzger is a traditional 3-star guesthouse and hotel in Zell am Ziller that combines cosy Tyrolean-style lodging with warm local hospitality.

Where is the hotel located?

It sits at Unterdorf 5, 6280 Zell am Ziller, Austria, right in the village centre of the Zillertal valley.

How close is Gasthof Untermetzger to the Zillertal Arena ski lifts?

The property lies 1.4 km from the Rosenalmbahn cable car; a ski bus stops at the front door and reaches the lift in about three minutes.

What accommodation options can I book?

You can choose standard guest rooms or spacious apartments, including an apartment for up to 15 persons and another for 6 persons, both featuring kitchens, full bathrooms and entertainment facilities.

Which meal plans are available for rooms?

Rooms can be reserved with breakfast, half board or an all-inclusive package, giving you flexible catering choices.

Is there an on-site restaurant?

Yes, the hotel offers convivial guest parlours and an ‘à-la-carte’ Stube serving regional specialities alongside international dishes.

Does the hotel host any special dining events?

Every Wednesday from 18:00 an all-you-can-eat Thai buffet is served, offering assorted chicken and pork dishes for €23 per person.

How do I reserve a place at the Wednesday Thai buffet?

Bookings are accepted via email at info@hoteluntermetzger.at or by phone on +43 664 4179520.

What wellness facilities are provided?

A newly opened wellness area with a sauna and Jacuzzi lets guests unwind after active days on the mountain.

Is secure bicycle storage available?

Yes, a coded bike room fitted with a Stashed hanging system keeps bicycles safely stored and easily accessible.

Does Gasthof Untermetzger offer travel cancellation protection?

The ‘Sorglos’ travel cancellation insurance reimburses your travel costs if you must cancel due to illness, accident or other unexpected events.

When can I take out the Sorglos cancellation insurance?

You may purchase the insurance during the initial booking process or add it later at a time of your choosing.

Who is covered by the Sorglos insurance policy?

The policy safeguards you, your family and your friends, giving all travelling companions full coverage.

How can I book a stay at the hotel?

Reservations can be made directly online through the hotel website or by contacting the team at info@hoteluntermetzger.at or +43 664 4179520.

What features make the hotel attractive for skiers and snowboarders?

Guests enjoy doorstep access to the ski bus, proximity to the Zillertal Arena, hearty regional cuisine and a relaxing post-ski sauna and Jacuzzi.

Which summer activities are available in the surrounding area?

Hiking, biking, climbing and panoramic alpine excursions are all easily started from the hotel’s central Zell am Ziller location.

What facilities cater specifically to cyclists?

Along with the coded bike room, the hotel’s position in the Zillertal valley provides quick access to numerous cycling routes and trails.

What distinguishes Gasthof Untermetzger from other properties?

Its blend of authentic Tyrolean charm, central village setting, unique weekly Thai buffet and new wellness zone creates a personable yet feature-rich stay.

Are there any recent guest reviews?

Recent Booking.com comments praise the friendly staff, excellent location with the ski bus outside, comfortable mattresses, in-room tea/coffee service and plentiful breakfast.

Does the hotel accommodate large groups?

Yes, the 15-person apartment and multiple room configurations enable families or groups of friends to stay together comfortably.

Are special promotions or last-minute deals offered?

The website lists ‘Promo & Last Minutes’ offers, allowing travellers to secure discounted rates or value-added packages when available.

Who is the ideal guest for Gasthof Untermetzger?

Families, groups of friends, skiers, snowboarders, hikers and cyclists looking for a friendly, centrally located base in the Zillertal benefit most from the property’s features.

How close is Gasthof Untermetzger to the Gauder Fest grounds?

The hotel is located right next to the Gauder Fest venue—guests can walk from the festival tent to their rooms in less than one minute.

What benefits does the 'Sorglos' travel cancellation insurance provide?

The Sorglos policy refunds your prepaid travel costs if you have to cancel due to illness, accident or other unforeseen events, extends coverage to accompanying family members or friends, and can be added flexibly either during the initial booking or at a later time.

Do rooms include tea and coffee making facilities?

Yes. Recent guest reviews note that rooms provide an in-room tea and coffee service, adding extra convenience for guests.

What kind of breakfast is served each morning?

Guests start the day with a rich breakfast buffet that offers a wide selection of items.

What amenities does the 15-person apartment provide?

The large group apartment features generous space with varied sleeping arrangements, a fully equipped kitchen, complete bathroom facilities and entertainment options for up to 15 adults.

What family-friendly winter activities are available near the hotel?

Zell am Ziller provides a rich line-up for families in winter: local ski and snowboard schools cater to all abilities, a 7 km illuminated natural toboggan run promises evening fun, and the Action-Park Kreuzwiese plus the Arena Coaster add extra thrills. The Zeller Freizeitpark, close by, offers an ice-skating rink, indoor tennis courts and bowling alleys for off-slope entertainment.

Is there an illuminated toboggan run near Gasthof Untermetzger?

Yes. Zell am Ziller offers a 7 km long illuminated natural toboggan run that guests can easily reach from the hotel for evening sledding fun.

What leisure facilities are available at the nearby Zeller Freizeitpark?

The Zeller Freizeitpark features an ice-skating rink, an indoor tennis hall and bowling alleys, giving guests a range of off-slope activities within close proximity to the hotel.

How extensive is the Zillertal Arena ski area?

The Zillertal Arena offers 150 km of pistes served by 52 lifts and reaches elevations of up to 2,500 m, providing varied, snow-sure terrain for every ability level.

Can I already reserve rooms for the 2026 summer season?

Yes. Rooms for a summer stay in 2026 are already available and can be booked either online through the hotel website or by contacting the team via email or phone.

Are ski and snowboard lessons available near the hotel?

Yes. Zell am Ziller’s local ski and snowboard schools, located close to Gasthof Untermetzger, provide instruction for all ability levels, including complete beginners and children.

Where does the ski bus pick up guests?

The public ski bus stops right outside the hotel entrance, providing a direct three-minute ride to the Rosenalmbahn lift in the Zillertal Arena.

What amenities does the 6-person apartment provide?

The 6-person apartment features a fully equipped kitchen, complete bathroom facilities, varied sleeping arrangements and in-room entertainment options, offering a comfortable base for families or small groups.

Within what timeframe must I report a claim under the Sorglos cancellation insurance?

You must inform Gasthof Untermetzger as soon as the first signs of the incident appear and formally submit the claim within five working days after the event that triggers coverage.

Is access to the wellness area free of charge for guests?

No. Use of the sauna and Jacuzzi is available only by prior reservation and is subject to an additional fee.

How much does breakfast cost if it is not included in my booking?

Breakfast can be added for €14 per person, per day.

Which drinks are included in the all-inclusive package?

The package provides self-service soft drinks, water, juice, coffee and tea from 10:00–22:00, plus beer, red and white wine, and house-brand vodka, rum, whisky and gin from 17:00–22:00.

What does the snow guarantee in the Sorglos insurance cover?

If at least two-thirds of the ski lifts are closed for a minimum of two consecutive days because of too little or too much snow, the policy’s snow guarantee applies.

What is the standard cancellation policy if I do not purchase the Sorglos insurance?

If you cancel up to 30 days before arrival, your 30 % advance payment is retained. Cancellations 30–16 days before arrival incur a 50 % fee, 15–8 days before arrival 70 %, and within 7 days or in case of no-show 100 % of the total booking value is charged.

Is a booking deposit required when I reserve accommodation?

Yes. An advance payment of 30 % of the total reservation amount is required to confirm your booking; this sum is retained if you later cancel outside the free-cancellation window.

Is there a minimum stay for the 6-person apartment?

Yes. The 6-person apartment can be reserved only for stays of five nights or longer.

Do I need to pay a security deposit for the 6-person apartment?

Yes. A €400 security deposit is payable on arrival and can be processed via credit card.

Are bed and bath linens included in apartment bookings?

Yes, the hotel supplies all bed linen and towels for guests staying in its apartments.

Is there a minimum stay requirement for the 15-person apartment?

Yes. The 15-person apartment can only be booked for stays of five nights or longer.

Do I need to pay a security deposit for the 15-person apartment?

Yes. A security deposit of €400 is payable on arrival and can be processed via credit card.

Is there a ski storage room for guests’ equipment?

Yes. The property offers a dedicated garage/ski room where guests can securely store their skis and snowboards.

Does the Sorglos cancellation insurance cover pandemic-related travel restrictions such as border closures or widespread quarantine?

No. The policy specifically excludes all mass hazards, including border closures, public-health emergencies, widespread quarantine or curfews, and government-ordered facility closures.

What events are covered under the travel interruption section of the Sorglos insurance?

Coverage applies if you need to interrupt your stay due to illness, accident or hospitalisation of direct relatives up to the 2nd degree or of your legal or de-facto spouse; the death of relatives up to the 2nd degree or your spouse; or serious damage such as water damage or fire affecting your home.

Are utility and energy costs included in the apartment rate?

Yes. Both the 6-person and the 15-person apartments list "Energiekosten einbegriffen," meaning all energy and utility costs are already covered in the rental price.

Can apartment guests use the hotel’s bar and à-la-carte restaurant?

Yes. Guests staying in either apartment are explicitly invited to enjoy all hotel amenities, including the bar and the à-la-carte restaurant located on site.

Do the apartments provide free Wi-Fi access?

Yes. The descriptions for both apartments specify complimentary Wi-Fi is available throughout each unit.

What excursion tips does Gasthof Untermetzger recommend on its blog?

The blog points guests to several memorable outings, including the Krimmler Waterfalls, the scenic Zillertaler Höhenstraße in the Tux Alps, the child-friendly Murmelland Zillertal and stand-up paddling on Lake Achensee.

Which kitchen appliances are available in the apartments?

Each apartment is equipped with a dishwasher, refrigerator with freezer, four-plate electric hob, oven, microwave, electric kettle and full tea- and coffee-making facilities, plus cookware, crockery and cutlery.

Is Gasthof Untermetzger currently hiring, and for which positions?

Yes. The hotel is recruiting a cook for the hotel and à-la-carte restaurant, an all-rounder for housekeeping and breakfast service, and a kitchen assistant, all available for immediate start.

What cleaning requirements and fees apply when staying in an apartment?

Guests must carry out basic cleaning and leave the apartment tidy on departure, and the hotel charges a separate end-cleaning fee in addition to the rental price.

What are the check-in hours on the day of arrival?

Reception welcomes arriving guests from 17:00 to 21:00 at Gasthof Untermetzger, Unterdorf 5, 6280 Zell am Ziller.

Where should Pension Klammerschneider guests register when they arrive?

Guests staying at Pension Klammerschneider complete their check-in at the reception of Hotel Gasthof Untermetzger, the main building at Unterdorf 5.

Which relatives’ illness or death qualifies for cancellation under the Sorglos insurance?

You may cancel if direct relatives in ascending or descending line up to the 1st degree fall ill, have an accident or require hospitalisation, or if relatives up to the 2nd degree—such as your spouse, siblings, uncles or aunts—pass away before your trip.

To which bank account should I transfer the 30 % booking deposit?

Please transfer the deposit to Raiffeisen Bank, IBAN AT95 3622 9001 0034 5553, BIC RZTIAT22229.

Do guest rooms include cable television?

Yes. The room descriptions for Pension Klammerschneider, which forms part of Gasthof Untermetzger, specify that every guest room is equipped with cable TV.

Is there private parking at Pension Klammerschneider?

Yes. The Pension Klammerschneider building offers its own private parking spaces for guests.

Does Pension Klammerschneider provide free Wi-Fi?

Yes. The room information notes “Gratis W-LAN,” meaning complimentary Wi-Fi is available throughout the Pension Klammerschneider property.

What extra amenities are available in the coded bicycle garage?

The bicycle garage is fitted with a SpaceRail hanging and storage system, offers basic repair kits and provides route books and brochures to help you plan rides around the Zillertal valley.

Do any guest rooms feature a balcony with mountain views?

Yes. Several rooms in Pension Klammerschneider, which belongs to Gasthof Untermetzger, include a large balcony that looks out over the surrounding mountains.

When is the remaining balance of my reservation payable?

After paying the 30 % advance deposit, the outstanding balance is due on arrival at the hotel reception.

Does the 15-person apartment include a balcony with mountain views?

Yes. The apartment features a furnished balcony that overlooks the surrounding mountains and the village centre of Zell am Ziller.

How many bathrooms are provided in the 15-person apartment?

The apartment contains two private bathrooms and two additional separate WCs, ensuring ample facilities for larger groups.

Is the public ski bus free of charge for guests?

Yes. With a valid, loaded ski pass, guests may use the Zillertal Arena ski buses free of charge for travel to and from the lifts.

Which mass-hazard events are excluded from cover under the Sorglos cancellation insurance?

The policy excludes all mass hazards such as border closures, any health-related state of emergency, widespread quarantine or curfews, and government-ordered closure of the accommodation.

Does Gasthof Untermetzger offer a special package for the Gauder Fest?

Yes. A Gauder Fest package running from 3–7 October is advertised, with prices starting at €500 and registration available directly through the hotel.

What does the half-board package include each day?

Half board combines the generous breakfast buffet in the morning with a three- or four-course dinner in the evening. Dinner features a salad buffet, a starter or soup, two main-course options to choose from and a dessert.

Where do Pension Klammerschneider guests eat their half-board dinner?

Guests who book half board while staying at Pension Klammerschneider enjoy their evening meal 200 metres away in the main Gasthof Untermetzger building.

Which styles of cuisine are offered in the à-la-carte Stube?

The à-la-carte Stube at Gasthof Untermetzger serves Tyrolean, Mediterranean and Thai dishes, giving guests a diverse dining choice beyond classic regional fare.

Where is breakfast served for Pension Klammerschneider guests during the summer season?

In the summer months, guests of Pension Klammerschneider take their large breakfast buffet in the main Gasthof Untermetzger building rather than in the pension’s own breakfast room.

Does the 6-person apartment include a balcony with mountain views?

Yes. The 6-person apartment features a furnished balcony that looks out over the surrounding mountains and the village centre of Zell am Ziller.

Is a private safe available in the 6-person apartment?

Yes. The amenity list for the 6-person apartment specifies that a personal safe is provided for secure storage of valuables.

What amenities do the standard hotel rooms provide?

Each hotel room comes with a flatscreen TV, telephone, radio, hairdryer, in-room safe and free Wi-Fi; several rooms also offer a balcony with mountain views.

Is complimentary Wi-Fi available in all standard hotel rooms?

Yes. The room descriptions state that every guest room is equipped with free Wi-Fi access.

Can the apartments be booked with optional hotel service?

Yes. Both the 6-person and 15-person apartments can be reserved either self-catering or "with hotel service," giving guests the choice to add hotel-provided services to their stay.

How can I book the Gauder Fest package?

You can reserve the 3–7 October Gauder Fest package by contacting Gasthof Untermetzger directly via email at info@hoteluntermetzger.at or by phone on +43 664 4179520.

How do I reserve a private session in the sauna or Jacuzzi?

Please speak to reception to schedule your preferred time slot; use of the sauna and Jacuzzi is by prior reservation only and incurs an additional fee payable at the desk.

When is the à-la-carte Stube open?

The restaurant serves dinner daily from 18:00 to 22:00 and operates during two seasons: winter (mid-December to the end of March) and summer (mid-July to the end of September).

Can non-resident visitors dine in the à-la-carte Stube?

Yes. The Stube is not limited to hotel guests; external diners are warmly welcomed to enjoy the Tyrolean, Mediterranean and Thai menu.

What tasks are involved in the cook position currently open at Gasthof Untermetzger?

The advertised cook role covers daily mise-en-place preparation, assisting with the production and plating of dishes for both board and à-la-carte guests, and maintaining a careful, responsible approach to food handling.

What duties does the all-rounder housekeeping and breakfast service role include?

The all-rounder position involves cleaning guest rooms and public areas, changing bed linen, working in the laundry, and providing assistance with breakfast service and occasionally dinner.

What responsibilities come with the kitchen assistant (Küchenhilfe) vacancy?

The kitchen assistant performs mise-en-place work, prepares items for breakfast and all-inclusive meals, and supports the housekeeping team when required.

How many bedrooms and how much space does the 15-person apartment offer?

The large group apartment spans 140 m² and contains four separate bedrooms, plus a living room with a fully equipped kitchen, giving parties of up to 15 guests ample space to spread out.

What is the historical significance of the Gauder Fest in Zell am Ziller?

The Gauder Fest ranks among Austria’s oldest folk festivals, with records tracing its origins back to a spring market first documented in 1428. Over nearly six centuries it has evolved from a local trading fair into today’s celebrated multi-day tradition featuring parades, music and the famed Gauderbock beer.

Who is the managing director of Gasthof Untermetzger?

The company’s imprint lists Eddy Hernould as the managing director of Gasthof Untermetzger.

How many bedrooms and how much space does the 6-person apartment offer?

The 6-person apartment spans 140 m² and contains six separate beds distributed across several sleeping areas, plus a living room with a fully equipped kitchen, giving small groups ample room to relax.

What is the Zillertal Activcard and during which months is it valid?

The Zillertal Activcard is an all-in-one summer ticket that unlocks varied mountain experiences, nature attractions and family activities from mid-May to mid-October each year.