Gasthof Untermetzger
Quick Facts
- Hotel and inn offering accommodation, a 15-person holiday apartment, a 6-person holiday apartment and on-site amenities
- 3-star house with long-standing Tyrolean tradition
- Primary offerings: accommodation, apartment stays, on-site bar and à-la-carte restaurant amenities, breakfast, half-board, all-inclusive drinks when available, travel cancellation and travel interruption insurance, Gauderfest accommodation positioning and regional activity information
- Location: Zell am Ziller, Austria
- Official address: Unterdorf 5, A-6280 Zell am Ziller, Austria
- Telephone: +43 (0) 5282 / 2386
- Email: info@hoteluntermetzger.at
- Website: https://www.gasthofuntermetzger.nl
- Website listed in the legal notice: untermetzger.at
- Managing director: Eddy Hernould
- VAT number: ATU69297726
- Register number, Innsbruck Regional Court: FN 424938 i
- Legal-form entry date: 16/12/2014
- Legal form: Gesellschaft mit beschränkter Haftung
- Main sector: inns
- Sector code: 55.10.2
- The hotel is 1.4 km from the Rosenalmbahn cable car and the Zillertal Arena ski area
- Ski bus stops at the front door and takes about three minutes to the lift
- The annex building “Gästehaus Klammerschneider” is 200 m from the main guesthouse and offers a quiet setting on the edge of Zell am Ziller
- Secure bike storage available for guests
- Private parking available for guests
- Rooms are already available for summer stays in 2026
- Minimum stay for the 15-person apartment: five nights
- Minimum stay for the 6-person apartment: five nights
- Apartment security deposit: €400 payable on arrival
- Security deposit can be handled by credit card
- Separate end-cleaning fee applies to apartment stays
- Bed linen, towels and all energy costs are included in apartment rates
- Wellness area: use by prior reservation; additional fee applies
- Breakfast is offered at €14 per person, per day
- Travel cancellation and travel interruption insurance is offered for 4.5% of the booking costs
- The Stube is open in the evening from 18:00 to 22:00
- The Stube operates in winter from mid-December to the end of March and in summer from mid-July to the end of September
Overview
Gasthof Untermetzger is a hotel and inn in Zell am Ziller with rooms available for summer stays in 2026, a 15-person holiday apartment and a 6-person holiday apartment. The property is located at Unterdorf 5, A-6280 Zell am Ziller, Austria. The 15-person apartment has four bedrooms, a living room with its own kitchen, two private bathrooms, two WCs and a balcony with garden furniture and views of the mountains and the village centre of Zell am Ziller. The 6-person apartment has a bedroom, a living room, its own kitchen, a private bathroom, a separate toilet and a balcony with garden furniture and views of the mountains and the village centre of Zell am Ziller. Apartment guests can use hotel amenities including a bar and an à-la-carte restaurant, and the wellness area is available for an additional fee and by reservation. Breakfast is offered at €14 per person, per day. The Stube serves traditional, regional and Tyrolean dishes with fresh ingredients and also offers homemade Thai cuisine. The hotel is promoted for Gauderfest stays because it is located directly at the entrance to the event area. It is classified as a 3-star house and is one of the oldest hotels in Zell am Ziller with a long tradition of Tyrolean hospitality. In winter, the ski bus stops directly in front of the hotel and reaches the Zillertal Arena lift in about three minutes.
Offerings, Features, or Content
- Accommodation
- Rooms are available for summer stays in 2026.
- Gästehaus Klammerschneider (annex building, 200 m from the main guesthouse):
- Traditional Tyrolean-style construction
- Options for bed-and-breakfast or half-board (evening meal served in the main guesthouse)
- Private parking
- Small garden with mountain views
- Breakfast room (in summer, a large breakfast buffet is served in Gasthof Untermetzger)
- Garage/ski room
- Several rooms with large balconies and mountain views
- Rooms include bathroom with shower and toilet, cable TV and free Wi-Fi
- 15-person apartment:
- 4 bedrooms
- Bedroom 1: 1 large double bed and 1 bunk bed
- Bedroom 2: 1 double bed and 1 bunk bed
- Bedroom 3: 1 double bed and 1 bunk bed
- Bedroom 4: 1 single bed and 1 bunk bed
- Living room with own kitchen
- Own kitchen with dishwasher, refrigerator, oven, electric stove with 4 plates, microwave, electric kettle, tea and coffee facilities
- Dining area
- Cooking utensils such as pans and pots, kitchen dishes and crockery
- Refrigerator with freezer compartment
- 2 private bathrooms with bathtub or shower, hairdryer, towels and toiletries such as toilet paper and cleaning products
- 2 WCs
- Balcony with garden furniture and views of the mountains and the village centre of Zell am Ziller
- Flat-screen TV in every room and in the living room, satellite and cable channels
- Free Wi-Fi
- Safe
- Heating
- Wardrobes and clothes racks in every room
- Wooden floors or parquet throughout the apartment
- Minimum stay five nights
- €400 security deposit required and to be lodged on arrival
- Security deposit can be handled by credit card
- Basic final cleaning is carried out by the customer; the apartment should be left clean
- The hotel charges separately for final cleaning
- Bed linen and bath linen are provided by the hotel
- Energy costs are included
- Guests can use hotel amenities including a bar and an à-la-carte restaurant
- Wellness area use is possible for an additional fee and by reservation
- Breakfast is offered at €14 per person, per day
- 6-person apartment:
- 6 beds
- Bedroom: 1 large double bed and 1 single bed
- Living room: 1 sofa bed for 2 and 1 extra bed
- Living room with dining area for 6 people
- Own kitchen with dishwasher, refrigerator, oven, electric stove with 4 plates, microwave, electric kettle, tea and coffee facilities
- Cooking utensils such as pans and pots, kitchen dishes and crockery
- Refrigerator with freezer compartment
- Private bathroom with bathtub, hairdryer, towels and toiletries such as toilet paper and cleaning products
- Separate toilet
- Balcony with garden furniture and views of the mountains and the village centre of Zell am Ziller
- Flat-screen TV in the living room, satellite and cable channels
- Free Wi-Fi
- Safe
- Heating
- Wardrobes and clothes racks
- Wooden floors or parquet throughout the apartment
- Minimum stay five nights
- €400 security deposit required and to be lodged on arrival
- Security deposit can be handled by credit card
- Basic final cleaning is carried out by the customer; the apartment should be left clean
- The hotel charges separately for final cleaning
- Bed linen and bath linen are provided by the hotel
- Energy costs are included
- Guests can use hotel amenities including a bar and an à-la-carte restaurant
- Wellness area use is possible for an additional fee and by reservation
- Breakfast is offered at €14 per person, per day
- Dining and drinks
- Half-board formula and all-inclusive package
- Breakfast is offered at €14 per person, per day
- Apartment guests can use hotel amenities including a bar and an à-la-carte restaurant
- The Stube offers charming Tyrolean hospitality at Gasthof Untermetzger
- The Stube serves traditional, regional and Tyrolean dishes with fresh ingredients
- The Stube also offers homemade Thai cuisine
- The Stube has a wine list matched to the menu
- The Stube is not only open to hotel guests
- Every Wednesday, Gasthof Untermetzger offers an all-you-can-eat Thai buffet from 18:00
- Stube opening hours: evenings from 18:00 to 22:00
- Stube seasonal periods: winter from mid-December to the end of March; summer from mid-July to the end of September
- Menu link: https://www.gasthofuntermetzger.nl/s/UNTER-Affiche-Kleine-Karte.pdf
- Wine list link: https://www.gasthofuntermetzger.nl/s/Weinkarte.pdf
- Facilities
- Wellness area available by reservation for an additional fee
- Bar
- À-la-carte restaurant
- Secure bike storage room with BikeRail.store hanging system and repair kits; route books and brochures for regional cycling tours available
- Private parking
- Garage/ski room in Gästehaus Klammerschneider
- Free Wi-Fi in the 15-person apartment
- Free Wi-Fi in the 6-person apartment
- Events & Special Packages
- Gauderfest stay positioning: Gasthof Untermetzger is directly at the entrance to the Gauderfest
- Gasthof Untermetzger is described as being not somewhere at the edge, but directly at the entrance
- Guests can reach their room in a few steps after the festival
- The positioning emphasizes no taxi, no long foot march and no stress after a long festival day
- The Gauderfest is described as a festival full of history, music, traditional competitions and the Gauderbock
- The right accommodation is presented as making the difference for the Gauderfest experience
- Gasthof Untermetzger is presented as combining being in the middle of the festival with having a personal retreat
- Guests can relax after a long day and start the next morning relaxed for the next highlight
- The best rooms for Gauderfest are quickly booked
- Gauderfest accommodation booking link: https://secure.reservit.com/engine/booking/2/434894/dates
- Seasonal activities and local area information
- Summer in the region offers opportunities to enjoy nature and relax
- Guests can explore the mountains, go hiking or spend sunny days relaxing
- Ski-pass tickets can be bought online through the Zillertal Arena skitickets link: https://web.zillertalarena.com/de/stories/skitickets
- The ski/winter page describes “snow fun in the Zillertal”
- Local tips include “Die Krimmler Wasserfälle – Ein bezauberndes Naturschauspiel!”
- Local tips include “Murmelland Zillertal – Ein Highlight für Familien”
- Local tips include “Die Zillertaler Höhenstraße – Ein unvergessliches Erlebnis in den Tuxer Alpen”
- Local tips include “SUP-pen am Achensee”
- The listed local tips are authored by Patrick Van Riel and dated 02.09.24
- Travel cancellation and travel interruption insurance
- Gasthof Untermetzger offers a Sorglos package including snow guarantee
- The insurance is offered for bookings for both short and long stays
- The insurance protects bookings and the holiday budget
- Already paid amounts are returned in the event of cancellation before or during the stay
- A policy costs 4.5% of the booking costs
- The policy covers all participants in the trip: the guest, family or good friends
- A family relationship is not required for covered participants
- Excluded mass hazards: border closures, public-health emergency, widespread quarantine or curfew, official closure of the establishment
- Guests can sign up directly during booking or ask the hotel to arrange it by email at info@hoteluntermetzger.at
How It Works
- Check availability and prices online or contact the hotel by email or phone.
- Select stay dates and choose accommodation.
- If staying in the 15-person apartment, lodge the €400 security deposit on arrival; this can be handled by credit card.
- If staying in the 6-person apartment, lodge the €400 security deposit on arrival; this can be handled by credit card.
- Reserve use of the wellness area if desired; an additional fee applies.
- Enjoy on-site dining and hotel amenities.
- For Gauderfest stays, use the Gauderfest accommodation booking link: https://secure.reservit.com/engine/booking/2/434894/dates.
- For ski-pass purchase, use the Zillertal Arena skitickets link: https://web.zillertalarena.com/de/stories/skitickets.
- For travel cancellation and travel interruption insurance, sign up directly during booking or ask the hotel by email at info@hoteluntermetzger.at.
- Report an insurance claim within five working days after becoming aware of it by email to info@hoteluntermetzger.at, by telephone at +43 664 4179520, or in writing to Gasthof Untermetzger - Unterdorf 5 - 6280 Zell am Ziller - Österreich.
Audience & Use Cases
- Guests requiring a large self-contained apartment
- Guests requiring a 6-person apartment
- Guests booking rooms for summer stays in 2026
- Visitors attending the Gauderfest who value immediate proximity to the festival grounds
- Visitors attending the Gauderfest who want to avoid a taxi, a long foot march or stress after a long festival day
- Guests seeking a summer stay with nature, mountains, hiking and relaxation
- Guests planning winter activities in the Zillertal and online ski-pass purchase through the Zillertal Arena skitickets link
- Guests using the half-board formula or all-inclusive drinks formula
- Guests using the Stube for traditional, regional and Tyrolean dishes or homemade Thai cuisine
- Guests visiting the all-you-can-eat Thai buffet on Wednesday from 18:00
- Guests seeking local tips including Krimmler Waterfalls, Murmelland Zillertal, the Zillertaler Höhenstraße or SUP-pen am Achensee
- Cyclists needing secure bike storage, repair kits and route information
- Guests who want travel cancellation and travel interruption insurance for short or long stays
Practical Information
- Address: Unterdorf 5, A-6280 Zell am Ziller, Austria
- Telephone: +43 (0) 5282 / 2386
- Email: info@hoteluntermetzger.at
- Website: https://www.gasthofuntermetzger.nl
- Website listed in the legal notice: untermetzger.at
- Responsible for content: Gasthof Untermetzger, Unterdorf 5, A-6280 Zell am Ziller
- Managing director: Eddy Hernould
- VAT number: ATU69297726
- Register number, Innsbruck Regional Court: FN 424938 i
- Legal-form entry date: 16/12/2014
- Legal form: Gesellschaft mit beschränkter Haftung
- Main sector: inns
- Sector code: 55.10.2
- Minimum stay for the 15-person apartment: five nights; €400 security deposit on arrival; separate end-cleaning fee
- Minimum stay for the 6-person apartment: five nights; €400 security deposit on arrival; separate end-cleaning fee
- Bed linen, towels and energy costs included in the 15-person apartment rate
- Bed linen, towels and energy costs included in the 6-person apartment rate
- Breakfast is offered at €14 per person, per day
- Wellness area: prior reservation required; additional fee applies
- Stube opening hours: evenings from 18:00 to 22:00
- Stube winter operating period: mid-December to the end of March
- Stube summer operating period: mid-July to the end of September
- All-you-can-eat Thai buffet: every Wednesday from 18:00
- Menu link: https://www.gasthofuntermetzger.nl/s/UNTER-Affiche-Kleine-Karte.pdf
- Wine list link: https://www.gasthofuntermetzger.nl/s/Weinkarte.pdf
- Summer 2026 prices and availability link: https://secure.reservit.com/fo/booking/2/434894/dates?__utma=1.5805113.1658240109.1700571641.1700644358.32&__utmb=128918670.2.10.1700674661&__utmc=1&__utmz=128918670.1658248032.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&_ga=GA1.3.5805113.1658240109&custid=2&hotelid=434894&langcode=FR&m=booking&specialMode=default
- Gauderfest accommodation booking link: https://secure.reservit.com/engine/booking/2/434894/dates
- Online ski-pass purchase link: https://web.zillertalarena.com/de/stories/skitickets
- Local tip link for Krimmler Waterfalls: https://www.gasthofuntermetzger.nl/tips/die-krimmler-wasserflle-ein-bezauberndes-naturschauspiel
- Local tip link for Murmelland Zillertal: https://www.gasthofuntermetzger.nl/tips/murmelland-zillertal-ein-highlight-fr-familien
- Local tip link for Zillertaler Höhenstraße: https://www.gasthofuntermetzger.nl/tips/die-zillertaler-hhenstrae-ein-unvergessliches-erlebnis-in-den-tuxer-alpen
- Local tip link for SUP-pen am Achensee: https://www.gasthofuntermetzger.nl/tips/sup-pen-am-achensee
- Travel cancellation and travel interruption insurance cost: 4.5% of the booking costs
- Insurance claim reporting deadline: within five working days after becoming aware of the claim
- Insurance claim email: info@hoteluntermetzger.at
- Insurance claim telephone: +43 664 4179520
- Insurance claim postal address: Gasthof Untermetzger - Unterdorf 5 - 6280 Zell am Ziller - Österreich
Key Entities and Definitions
- Gasthof Untermetzger: hotel and inn at Unterdorf 5, A-6280 Zell am Ziller, Austria; responsible for content and listed with legal form Gesellschaft mit beschränkter Haftung
- Gästehaus Klammerschneider: annex building 200 m from the main guesthouse, offering rooms with breakfast or half-board, private parking, garden and ski room
- 15-Person Apartment: holiday apartment with four bedrooms, a living room with its own kitchen, two private bathrooms, two WCs, balcony, free Wi-Fi, safe, heating and wooden or parquet floors throughout
- 6-Person Apartment: holiday apartment with one bedroom, a living room, its own kitchen, one private bathroom, a separate toilet, balcony, free Wi-Fi, safe, heating and wooden or parquet floors throughout
- Wellness Area: hotel wellness area available by reservation for an extra fee
- Stube: dining venue at Gasthof Untermetzger serving traditional, regional and Tyrolean dishes with fresh ingredients and homemade Thai cuisine
- Half-Board: formula including breakfast and an evening meal
- All-Inclusive Drinks Formula: drinks arrangement available on selected dates
- Bike Storage Room: secure room with BikeRail.store hanging system, repair kits, route books and brochures
- Gauderfest: event promoted by Gasthof Untermetzger as being directly at the entrance to the festival; includes festival-tent days, Ranggeln, Fingerhakeln, a large traditional-costume parade and the Gauderbock
- Sorglos Package: travel cancellation and travel interruption insurance from Gasthof Untermetzger, including snow guarantee, offered for 4.5% of the booking costs
Additional Facts
- Guests are asked to carry out basic cleaning and leave their apartment clean on departure.
- The 15-person apartment has flat-screen TVs in every room and in the living room.
- The 6-person apartment has a flat-screen TV in the living room.
- Dirk from Germany wrote on Booking.com on 31-07-2024: “Very nice staff, the location, the mattresses, tea or coffee service in the room, clean, breakfast offer completely sufficient.”
- Pfister from Germany wrote on Booking.com on 07-02-2025: “Breakfast was good. The staff was nice. The location is very good, ski bus stops in front of the door 3 minutes to the lift.”
- Gasthof Untermetzger seeks to strengthen its team with immediate-start positions: Chef for the hotel and à-la-carte restaurant (M/W) responsible for daily mise-en-place, production and plating for guests; Allrounder Housekeeping – Breakfast Service (M/W) covering room cleaning, linen changes, public area cleaning and breakfast assistance; and Kitchen Assistant (M/W) handling mise-en-place, breakfast preparation and support to the housekeeping team.
Frequently Asked Questions
What type of accommodation is Gasthof Untermetzger?
Gasthof Untermetzger is a traditional 3-star guesthouse and hotel in Zell am Ziller that combines cosy Tyrolean-style lodging with warm local hospitality.
Where is the hotel located?
It sits at Unterdorf 5, 6280 Zell am Ziller, Austria, right in the village centre of the Zillertal valley.
How close is Gasthof Untermetzger to the Zillertal Arena ski lifts?
The property lies 1.4 km from the Rosenalmbahn cable car; a ski bus stops at the front door and reaches the lift in about three minutes.
What accommodation options can I book?
You can choose standard guest rooms or spacious apartments, including an apartment for up to 15 persons and another for 6 persons, both featuring kitchens, full bathrooms and entertainment facilities.
Which meal plans are available for rooms?
Rooms can be reserved with breakfast, half board or an all-inclusive package, giving you flexible catering choices.
Is there an on-site restaurant?
Yes, the hotel offers convivial guest parlours and an ‘à-la-carte’ Stube serving regional specialities alongside international dishes.
Does the hotel host any special dining events?
Every Wednesday from 18:00 an all-you-can-eat Thai buffet is served, offering assorted chicken and pork dishes for €23 per person.
How do I reserve a place at the Wednesday Thai buffet?
Bookings are accepted via email at info@hoteluntermetzger.at or by phone on +43 664 4179520.
What wellness facilities are provided?
A newly opened wellness area with a sauna and Jacuzzi lets guests unwind after active days on the mountain.
Is secure bicycle storage available?
Yes, a coded bike room fitted with a Stashed hanging system keeps bicycles safely stored and easily accessible.
Does Gasthof Untermetzger offer travel cancellation protection?
The ‘Sorglos’ travel cancellation insurance reimburses your travel costs if you must cancel due to illness, accident or other unexpected events.
When can I take out the Sorglos cancellation insurance?
You may purchase the insurance during the initial booking process or add it later at a time of your choosing.
Who is covered by the Sorglos insurance policy?
The policy safeguards you, your family and your friends, giving all travelling companions full coverage.
How can I book a stay at the hotel?
Reservations can be made directly online through the hotel website or by contacting the team at info@hoteluntermetzger.at or +43 664 4179520.
What features make the hotel attractive for skiers and snowboarders?
Guests enjoy doorstep access to the ski bus, proximity to the Zillertal Arena, hearty regional cuisine and a relaxing post-ski sauna and Jacuzzi.
Which summer activities are available in the surrounding area?
Hiking, biking, climbing and panoramic alpine excursions are all easily started from the hotel’s central Zell am Ziller location.
What facilities cater specifically to cyclists?
Along with the coded bike room, the hotel’s position in the Zillertal valley provides quick access to numerous cycling routes and trails.
What distinguishes Gasthof Untermetzger from other properties?
Its blend of authentic Tyrolean charm, central village setting, unique weekly Thai buffet and new wellness zone creates a personable yet feature-rich stay.
Are there any recent guest reviews?
Recent Booking.com comments praise the friendly staff, excellent location with the ski bus outside, comfortable mattresses, in-room tea/coffee service and plentiful breakfast.
Does the hotel accommodate large groups?
Yes, the 15-person apartment and multiple room configurations enable families or groups of friends to stay together comfortably.
Are special promotions or last-minute deals offered?
The website lists ‘Promo & Last Minutes’ offers, allowing travellers to secure discounted rates or value-added packages when available.
Who is the ideal guest for Gasthof Untermetzger?
Families, groups of friends, skiers, snowboarders, hikers and cyclists looking for a friendly, centrally located base in the Zillertal benefit most from the property’s features.
How close is Gasthof Untermetzger to the Gauder Fest grounds?
The hotel is located right next to the Gauder Fest venue—guests can walk from the festival tent to their rooms in less than one minute.
What benefits does the 'Sorglos' travel cancellation insurance provide?
The Sorglos policy refunds your prepaid travel costs if you have to cancel due to illness, accident or other unforeseen events, extends coverage to accompanying family members or friends, and can be added flexibly either during the initial booking or at a later time.
Do rooms include tea and coffee making facilities?
Yes. Recent guest reviews note that rooms provide an in-room tea and coffee service, adding extra convenience for guests.
What kind of breakfast is served each morning?
Guests start the day with a rich breakfast buffet that offers a wide selection of items.
What amenities does the 15-person apartment provide?
The large group apartment features generous space with varied sleeping arrangements, a fully equipped kitchen, complete bathroom facilities and entertainment options for up to 15 adults.
What family-friendly winter activities are available near the hotel?
Zell am Ziller provides a rich line-up for families in winter: local ski and snowboard schools cater to all abilities, a 7 km illuminated natural toboggan run promises evening fun, and the Action-Park Kreuzwiese plus the Arena Coaster add extra thrills. The Zeller Freizeitpark, close by, offers an ice-skating rink, indoor tennis courts and bowling alleys for off-slope entertainment.
Is there an illuminated toboggan run near Gasthof Untermetzger?
Yes. Zell am Ziller offers a 7 km long illuminated natural toboggan run that guests can easily reach from the hotel for evening sledding fun.
What leisure facilities are available at the nearby Zeller Freizeitpark?
The Zeller Freizeitpark features an ice-skating rink, an indoor tennis hall and bowling alleys, giving guests a range of off-slope activities within close proximity to the hotel.
How extensive is the Zillertal Arena ski area?
The Zillertal Arena offers 150 km of pistes served by 52 lifts and reaches elevations of up to 2,500 m, providing varied, snow-sure terrain for every ability level.
Can I already reserve rooms for the 2026 summer season?
Yes. Rooms for a summer stay in 2026 are already available and can be booked either online through the hotel website or by contacting the team via email or phone.
Are ski and snowboard lessons available near the hotel?
Yes. Zell am Ziller’s local ski and snowboard schools, located close to Gasthof Untermetzger, provide instruction for all ability levels, including complete beginners and children.
Where does the ski bus pick up guests?
The public ski bus stops right outside the hotel entrance, providing a direct three-minute ride to the Rosenalmbahn lift in the Zillertal Arena.
What amenities does the 6-person apartment provide?
The 6-person apartment features a fully equipped kitchen, complete bathroom facilities, varied sleeping arrangements and in-room entertainment options, offering a comfortable base for families or small groups.
Within what timeframe must I report a claim under the Sorglos cancellation insurance?
You must inform Gasthof Untermetzger as soon as the first signs of the incident appear and formally submit the claim within five working days after the event that triggers coverage.
Is access to the wellness area free of charge for guests?
No. Use of the sauna and Jacuzzi is available only by prior reservation and is subject to an additional fee.
How much does breakfast cost if it is not included in my booking?
Breakfast can be added for €14 per person, per day.
Which drinks are included in the all-inclusive package?
The package provides self-service soft drinks, water, juice, coffee and tea from 10:00–22:00, plus beer, red and white wine, and house-brand vodka, rum, whisky and gin from 17:00–22:00.
What does the snow guarantee in the Sorglos insurance cover?
If at least two-thirds of the ski lifts are closed for a minimum of two consecutive days because of too little or too much snow, the policy’s snow guarantee applies.
What is the standard cancellation policy if I do not purchase the Sorglos insurance?
If you cancel up to 30 days before arrival, your 30 % advance payment is retained. Cancellations 30–16 days before arrival incur a 50 % fee, 15–8 days before arrival 70 %, and within 7 days or in case of no-show 100 % of the total booking value is charged.
Is a booking deposit required when I reserve accommodation?
Yes. An advance payment of 30 % of the total reservation amount is required to confirm your booking; this sum is retained if you later cancel outside the free-cancellation window.
Is there a minimum stay for the 6-person apartment?
Yes. The 6-person apartment can be reserved only for stays of five nights or longer.
Do I need to pay a security deposit for the 6-person apartment?
Yes. A €400 security deposit is payable on arrival and can be processed via credit card.
Are bed and bath linens included in apartment bookings?
Yes, the hotel supplies all bed linen and towels for guests staying in its apartments.
Is there a minimum stay requirement for the 15-person apartment?
Yes. The 15-person apartment can only be booked for stays of five nights or longer.
Do I need to pay a security deposit for the 15-person apartment?
Yes. A security deposit of €400 is payable on arrival and can be processed via credit card.
Is there a ski storage room for guests’ equipment?
Yes. The property offers a dedicated garage/ski room where guests can securely store their skis and snowboards.
Does the Sorglos cancellation insurance cover pandemic-related travel restrictions such as border closures or widespread quarantine?
No. The policy specifically excludes all mass hazards, including border closures, public-health emergencies, widespread quarantine or curfews, and government-ordered facility closures.
What events are covered under the travel interruption section of the Sorglos insurance?
Coverage applies if you need to interrupt your stay due to illness, accident or hospitalisation of direct relatives up to the 2nd degree or of your legal or de-facto spouse; the death of relatives up to the 2nd degree or your spouse; or serious damage such as water damage or fire affecting your home.
Are utility and energy costs included in the apartment rate?
Yes. Both the 6-person and the 15-person apartments list "Energiekosten einbegriffen," meaning all energy and utility costs are already covered in the rental price.
Can apartment guests use the hotel’s bar and à-la-carte restaurant?
Yes. Guests staying in either apartment are explicitly invited to enjoy all hotel amenities, including the bar and the à-la-carte restaurant located on site.
Do the apartments provide free Wi-Fi access?
Yes. The descriptions for both apartments specify complimentary Wi-Fi is available throughout each unit.
What excursion tips does Gasthof Untermetzger recommend on its blog?
The blog points guests to several memorable outings, including the Krimmler Waterfalls, the scenic Zillertaler Höhenstraße in the Tux Alps, the child-friendly Murmelland Zillertal and stand-up paddling on Lake Achensee.
Which kitchen appliances are available in the apartments?
Each apartment is equipped with a dishwasher, refrigerator with freezer, four-plate electric hob, oven, microwave, electric kettle and full tea- and coffee-making facilities, plus cookware, crockery and cutlery.
Is Gasthof Untermetzger currently hiring, and for which positions?
Yes. The hotel is recruiting a cook for the hotel and à-la-carte restaurant, an all-rounder for housekeeping and breakfast service, and a kitchen assistant, all available for immediate start.
What cleaning requirements and fees apply when staying in an apartment?
Guests must carry out basic cleaning and leave the apartment tidy on departure, and the hotel charges a separate end-cleaning fee in addition to the rental price.
What are the check-in hours on the day of arrival?
Reception welcomes arriving guests from 17:00 to 21:00 at Gasthof Untermetzger, Unterdorf 5, 6280 Zell am Ziller.
Where should Pension Klammerschneider guests register when they arrive?
Guests staying at Pension Klammerschneider complete their check-in at the reception of Hotel Gasthof Untermetzger, the main building at Unterdorf 5.
Which relatives’ illness or death qualifies for cancellation under the Sorglos insurance?
You may cancel if direct relatives in ascending or descending line up to the 1st degree fall ill, have an accident or require hospitalisation, or if relatives up to the 2nd degree—such as your spouse, siblings, uncles or aunts—pass away before your trip.
To which bank account should I transfer the 30 % booking deposit?
Please transfer the deposit to Raiffeisen Bank, IBAN AT95 3622 9001 0034 5553, BIC RZTIAT22229.
Do guest rooms include cable television?
Yes. The room descriptions for Pension Klammerschneider, which forms part of Gasthof Untermetzger, specify that every guest room is equipped with cable TV.
Is there private parking at Pension Klammerschneider?
Yes. The Pension Klammerschneider building offers its own private parking spaces for guests.
Does Pension Klammerschneider provide free Wi-Fi?
Yes. The room information notes “Gratis W-LAN,” meaning complimentary Wi-Fi is available throughout the Pension Klammerschneider property.
What extra amenities are available in the coded bicycle garage?
The bicycle garage is fitted with a SpaceRail hanging and storage system, offers basic repair kits and provides route books and brochures to help you plan rides around the Zillertal valley.
Do any guest rooms feature a balcony with mountain views?
Yes. Several rooms in Pension Klammerschneider, which belongs to Gasthof Untermetzger, include a large balcony that looks out over the surrounding mountains.
When is the remaining balance of my reservation payable?
After paying the 30 % advance deposit, the outstanding balance is due on arrival at the hotel reception.
Does the 15-person apartment include a balcony with mountain views?
Yes. The apartment features a furnished balcony that overlooks the surrounding mountains and the village centre of Zell am Ziller.
How many bathrooms are provided in the 15-person apartment?
The apartment contains two private bathrooms and two additional separate WCs, ensuring ample facilities for larger groups.
Is the public ski bus free of charge for guests?
Yes. With a valid, loaded ski pass, guests may use the Zillertal Arena ski buses free of charge for travel to and from the lifts.
Which mass-hazard events are excluded from cover under the Sorglos cancellation insurance?
The policy excludes all mass hazards such as border closures, any health-related state of emergency, widespread quarantine or curfews, and government-ordered closure of the accommodation.
Does Gasthof Untermetzger offer a special package for the Gauder Fest?
Yes. A Gauder Fest package running from 3–7 October is advertised, with prices starting at €500 and registration available directly through the hotel.
What does the half-board package include each day?
Half board combines the generous breakfast buffet in the morning with a three- or four-course dinner in the evening. Dinner features a salad buffet, a starter or soup, two main-course options to choose from and a dessert.
Where do Pension Klammerschneider guests eat their half-board dinner?
Guests who book half board while staying at Pension Klammerschneider enjoy their evening meal 200 metres away in the main Gasthof Untermetzger building.
Which styles of cuisine are offered in the à-la-carte Stube?
The à-la-carte Stube at Gasthof Untermetzger serves Tyrolean, Mediterranean and Thai dishes, giving guests a diverse dining choice beyond classic regional fare.
Where is breakfast served for Pension Klammerschneider guests during the summer season?
In the summer months, guests of Pension Klammerschneider take their large breakfast buffet in the main Gasthof Untermetzger building rather than in the pension’s own breakfast room.
Does the 6-person apartment include a balcony with mountain views?
Yes. The 6-person apartment features a furnished balcony that looks out over the surrounding mountains and the village centre of Zell am Ziller.
Is a private safe available in the 6-person apartment?
Yes. The amenity list for the 6-person apartment specifies that a personal safe is provided for secure storage of valuables.
What amenities do the standard hotel rooms provide?
Each hotel room comes with a flatscreen TV, telephone, radio, hairdryer, in-room safe and free Wi-Fi; several rooms also offer a balcony with mountain views.
Is complimentary Wi-Fi available in all standard hotel rooms?
Yes. The room descriptions state that every guest room is equipped with free Wi-Fi access.
Can the apartments be booked with optional hotel service?
Yes. Both the 6-person and 15-person apartments can be reserved either self-catering or "with hotel service," giving guests the choice to add hotel-provided services to their stay.
How can I book the Gauder Fest package?
You can reserve the 3–7 October Gauder Fest package by contacting Gasthof Untermetzger directly via email at info@hoteluntermetzger.at or by phone on +43 664 4179520.
How do I reserve a private session in the sauna or Jacuzzi?
Please speak to reception to schedule your preferred time slot; use of the sauna and Jacuzzi is by prior reservation only and incurs an additional fee payable at the desk.
When is the à-la-carte Stube open?
The restaurant serves dinner daily from 18:00 to 22:00 and operates during two seasons: winter (mid-December to the end of March) and summer (mid-July to the end of September).
Can non-resident visitors dine in the à-la-carte Stube?
Yes. The Stube is not limited to hotel guests; external diners are warmly welcomed to enjoy the Tyrolean, Mediterranean and Thai menu.
What tasks are involved in the cook position currently open at Gasthof Untermetzger?
The advertised cook role covers daily mise-en-place preparation, assisting with the production and plating of dishes for both board and à-la-carte guests, and maintaining a careful, responsible approach to food handling.
What duties does the all-rounder housekeeping and breakfast service role include?
The all-rounder position involves cleaning guest rooms and public areas, changing bed linen, working in the laundry, and providing assistance with breakfast service and occasionally dinner.
What responsibilities come with the kitchen assistant (Küchenhilfe) vacancy?
The kitchen assistant performs mise-en-place work, prepares items for breakfast and all-inclusive meals, and supports the housekeeping team when required.
How many bedrooms and how much space does the 15-person apartment offer?
The large group apartment spans 140 m² and contains four separate bedrooms, plus a living room with a fully equipped kitchen, giving parties of up to 15 guests ample space to spread out.
What is the historical significance of the Gauder Fest in Zell am Ziller?
The Gauder Fest ranks among Austria’s oldest folk festivals, with records tracing its origins back to a spring market first documented in 1428. Over nearly six centuries it has evolved from a local trading fair into today’s celebrated multi-day tradition featuring parades, music and the famed Gauderbock beer.
Who is the managing director of Gasthof Untermetzger?
The company’s imprint lists Eddy Hernould as the managing director of Gasthof Untermetzger.
How many bedrooms and how much space does the 6-person apartment offer?
The 6-person apartment spans 140 m² and contains six separate beds distributed across several sleeping areas, plus a living room with a fully equipped kitchen, giving small groups ample room to relax.
What is the Zillertal Activcard and during which months is it valid?
The Zillertal Activcard is an all-in-one summer ticket that unlocks varied mountain experiences, nature attractions and family activities from mid-May to mid-October each year.
How far is Pension Klammerschneider from the main Gasthof Untermetzger building?
Pension Klammerschneider is located about 200 metres from Gasthof Untermetzger, set on the quiet edge of Zell am Ziller amid green meadows.
Is a private safe available in the 15-person apartment?
Yes. The amenity list for the 15-person apartment specifies that a personal safe is provided for secure storage of valuables.
Does the 15-person apartment include heating?
Yes. “Heizung” (heating) is listed among the apartment’s facilities, ensuring guests stay warm during colder months.
How many televisions are provided in the 15-person apartment?
Each of the four bedrooms and the living room contains its own flat-screen TV, giving the apartment a total of five televisions.
How can I stop Google Analytics from tracking me on your website?
You can install the Google browser add-on available at https://tools.google.com/dlpage/gaoptout or simply click the “Deactivate Google Analytics” link on our privacy policy page. Both actions place an opt-out cookie in your browser that prevents future data collection when you visit the site.
Have you concluded a data-processing agreement with Google for the use of Google Analytics?
Yes. Gasthof Untermetzger has signed a formal data-processing contract with Google to ensure that any Analytics data is handled in compliance with privacy regulations.
What bathroom amenities are provided in the 15-person apartment?
Both private bathrooms are stocked with a hairdryer, towels and basic toiletries such as toilet paper and cleaning supplies.
During which months is the Zillertaler Höhenstraße open to traffic?
The scenic Zillertaler Höhenstraße is generally open from mid-May until the end of October, depending on snow conditions.
How much is the toll to drive the Zillertaler Höhenstraße by car?
The road is a toll route that currently costs €8 per car.
How long is the Zillertaler Höhenstraße and what is its highest point?
The panoramic Zillertaler Höhenstraße extends for almost 50 km along the Tux Alps and reaches its highest elevation at the Aribsjochkopf summit, 2,133 m above sea level.
What attractions await visitors at the WaterWunderWelt near the Krimmler Waterfalls?
At WaterWunderWelt you can explore the interactive "House of Water" with the “Phänomen Wasser” exhibition and 3-D animations, watch an immersive multimedia show in the multivision cinema, and enjoy outdoor features such as the Aquapark and a Swarovski-crystal telescope viewpoint of the falls.
How much does the optional Sorglos cancellation insurance cost?
The booking conditions state that the optional cancellation insurance costs 4.5 % of the total reservation amount.
What happens if I intentionally provide false information when purchasing the Sorglos insurance?
The insurance terms specify that any deliberate omission or misstatement renders the contract void; premiums already paid remain with the insurer, who may also claim any outstanding premiums under Article L 113.8 of insurance law.
Does the 6-person apartment include heating?
Yes. “Heizung” (heating) is listed among the facilities provided in the 6-person apartment.
How many televisions are provided in the 6-person apartment?
The 6-person apartment is equipped with one flat-screen TV located in the living room.
Does Pension Klammerschneider have a garden where guests can relax?
Yes. The description of Pension Klammerschneider notes a small garden that offers lovely views of the surrounding mountains, giving guests an outdoor spot to unwind.
Where do Pension Klammerschneider guests take breakfast during the winter season?
In winter, breakfast is served in Pension Klammerschneider’s own dedicated breakfast room, located inside the pension building.
Can I purchase my Zillertal Arena ski pass online in advance?
Yes. The Ski & Winter section of the website links to an online shop where you can pre-buy your Zillertal Arena ski pass, allowing you to skip the ticket office and head straight to the gondola on arrival.
Where can guests try snowtubing and is there a charge?
Snowtubing is offered on 200-metre purpose-built lanes in the Gerlosstein area of the Zillertal Arena, and the tracks can be used free of charge as often as you like.
When was the coded bicycle garage introduced at Gasthof Untermetzger?
The dedicated bicycle garage was added in summer 2023, giving cyclists secure, purpose-built storage on site.
Which mountain huts does the Zillertaler Höhenstraße blog recommend stopping at?
The blog highlights Grünalm, Platzlalm and Zirmstadl as picturesque huts where drivers or cyclists can pause for refreshments and panoramic views.
How many different access roads lead to the Zillertaler Höhenstraße?
According to the blog article, five separate entry routes connect to this 50-kilometre panoramic road.
Is Gasthof Untermetzger one of the oldest hotels in Zell am Ziller?
Yes. The hotel describes itself as one of the oldest hotels in Zell am Ziller and highlights its long tradition in the region.
What is the sleeping layout of the 15-person apartment?
The 15-person apartment has four bedrooms. Bedroom 1 has one large double bed and one bunk bed; bedrooms 2 and 3 each have one double bed and one bunk bed; bedroom 4 has one single bed and one bunk bed.
What is the sleeping layout of the 6-person apartment?
The 6-person apartment has one bedroom with a large double bed and one single bed. The living room includes a sofa bed for two people and one additional bed.
What bathroom facilities are provided in the 6-person apartment?
The 6-person apartment has a private bathroom with a bathtub, hairdryer, towels and basic toiletries such as toilet paper and cleaning supplies. It also has a separate toilet.
What is the style of the hotel bar?
The hotel bar is designed in Tyrolean country-house style. Guests can use it to meet others, review the day’s activities or plan the next day over Tyrolean drinks.
What legal form and registration details are listed for Gasthof Untermetzger?
The imprint lists Gasthof Untermetzger as a Gesellschaft mit beschränkter Haftung, or limited liability company. Its UID number is ATU69297726 and its register number at Amtsgericht Innsbruck is FN 424938 i.
How far is Freizeitpark Zell from Gasthof Untermetzger?
Freizeitpark Zell is located about 200 metres from Gasthof Untermetzger. The park covers more than 45,000 m² and offers leisure options for both adults and children.
What summer activities are available at Freizeitpark Zell?
Freizeitpark Zell offers an outdoor adventure pool with sports pool, whirlpool, giant slide and children’s pool. It also includes indoor and outdoor tennis courts, bowling, beach volleyball, adventure mini golf, a gold-digging playground, football and fun courts, and a bouldering tower.
Does the Stube offer a wine list?
Yes. The Stube provides a wine list matched to the menu, and the website links to both the menu and the wine list.
Who is responsible for data protection enquiries?
The data protection responsible party is Gasthof Untermetzger, Unterdorf 5, A-6280 Zell am Ziller. The listed contact details are +43 (0) 5282 / 2386 and info@hoteluntermetzger.at.
What bathroom facilities are available in Pension Klammerschneider rooms?
The Pension Klammerschneider room description states that rooms have a private bathroom with a shower and toilet.
What type of flooring do the apartments have?
Both the 6-person and 15-person apartments are described as having wooden floors or parquet throughout the apartment.
Do the apartments include a dining area?
Yes. The 6-person apartment has a dining area for six people, and the 15-person apartment includes a dining area in the living room with its own kitchen.
How many people can the standard hotel rooms accommodate?
The hotel rooms are described as suitable for 2 to 5 people. They offer views of the mountains and the Zillertal, with some rooms also featuring a balcony.
Which traditional competitions are mentioned for the Gauderfest?
The Gauderfest is described as featuring traditional competitions such as Ranggeln and Fingerhakeln. The event also includes a large traditional costume parade and the famous Gauderbock beer.
Are fresh egg dishes available at breakfast?
Yes. The hotel describes its daily breakfast as an extensive breakfast with culinary delicacies and fresh egg dishes.
Why is early booking recommended for Gauderfest stays?
Gasthof Untermetzger states that the Gauderfest attracts thousands of visitors every year. Because of this, the best rooms are booked quickly, especially given the hotel’s location directly at the entrance to the festivities.
What is special about the adventure mini-golf at Freizeitpark Zell?
Freizeitpark Zell offers the adventure mini-golf course “Die Schätze des Zillertales.” It is described as the only one of its kind in western Austria.
Can non-resident visitors attend the Wednesday all-you-can-eat Thai buffet?
Yes. The Stube is expressly open to everyone, so external guests are welcome to enjoy the Wednesday Thai buffet from 18:00.