Check-In Simplified: Arriving Between 17:00 and 21:00 at Gasthof Untermetzger

Arriving in the Alps should be easy. With our clear check-in window from 17:00 to 21:00, you’ll know exactly when and where to go—so your holiday starts smoothly. This guide explains how to check in at Gasthof Untermetzger, what to expect on arrival at Unterdorf 5, 6280 Zell am Ziller, and how guests of Pension Klammerschneider also register at the same reception.

When and where to check in

• Check-in hours: 17:00–21:00
• Reception address: Gasthof Untermetzger, Unterdorf 5, 6280 Zell am Ziller
• Who registers here: Guests staying at Gasthof Untermetzger and Pension Klammerschneider

Quick answer: Go straight to the main reception at Unterdorf 5 between 17:00 and 21:00. Pension Klammerschneider guests also complete check-in here.

Why the 17:00–21:00 check-in window works for you

A defined afternoon–evening window helps ensure your room or apartment is ready, clean, and comfortably warm on arrival. In hospitality, this timeframe aligns with typical housekeeping turnaround and evening service, so the team is available to welcome you, answer questions, and set you up for a relaxed first night.

• Consistency: You know exactly when the reception team is ready to welcome you.
• Preparedness: Rooms and apartments are serviced and set before you arrive.
• Support: Reception is on hand to help you plan dinner, wellness reservations, or next-day activities.

What to expect on arrival at Unterdorf 5

1) A warm Tyrolean welcome at reception

Our team greets you at Gasthof Untermetzger reception from 17:00 to 21:00. If you’re staying at Pension Klammerschneider, you’ll also complete your registration at this same desk before heading to your accommodation.

2) Settle the balance of your stay

After your advance deposit, the remaining balance is payable on arrival at the hotel reception. If you booked an apartment, please note the details below about security deposits and minimum stays.

3) Plan dinner and an easy first evening

• À-la-carte Stube (18:00–22:00): Enjoy Tyrolean, Mediterranean, and Thai dishes. The Stube operates in two seasons—winter (mid-December to end of March) and summer (mid-July to end of September)—and welcomes non-resident diners too.
• Wednesday Thai Buffet (from 18:00): All-you-can-eat selection of assorted chicken and pork dishes for €23 per person. Booking is recommended via info@hoteluntermetzger.at or +43 664 4179520.
• Meal plans: Rooms are available with breakfast, half board, or an all-inclusive package. The all-inclusive drinks formula features self-service soft drinks, water, juice, coffee, and tea from 10:00–22:00, plus beer, red and white wine, and house-brand vodka, rum, whisky, and gin from 17:00–22:00 (not always available).

4) Reserve wellness time

Unwind after travel in our wellness area with sauna and Jacuzzi. Use is by prior reservation and subject to an additional fee; simply book your preferred time at reception.

5) Get your bearings for the mountains

You’re in the village centre, 1.4 km from the Rosenalmbahn cable car in the Zillertal Arena.

• The public ski bus stops at the front door and reaches the lift in about three minutes.
• With a valid, loaded ski pass, you can use the Zillertal Arena ski buses free of charge.

Specific guidance by accommodation type

For hotel room guests

• Choose from flexible meal plans: breakfast, half board, or all-inclusive.
• Many rooms feature balconies with mountain views, and all include free Wi‑Fi, a flatscreen TV, telephone, radio, hairdryer, and in-room safe.
• Reception can help you reserve wellness sessions and dinner in the À-la-carte Stube.

For apartment guests (6-person and 15-person)

• Check-in location and time: Main reception, 17:00–21:00.
• Booking format: Reserve self-catering or with hotel service.
• Minimum stay: Both apartments require a minimum of five nights.
• Security deposit: €400 payable on arrival (can be processed via credit card).
• Linens: Bed linen and towels are provided.
• Cleaning: Guests complete basic cleaning and leave the apartment tidy; a separate end-cleaning fee is charged by the hotel.
• Facilities: Fully equipped kitchens (dishwasher, refrigerator with freezer, four-plate electric hob, oven, microwave, electric kettle, tea/coffee facilities, cookware, crockery, and cutlery), bathrooms, varied sleeping arrangements, and in-room entertainment.
• The 15-person apartment includes a furnished balcony with mountain and village views, two private bathrooms plus two separate WCs, and flat-screen TVs in every room and the living room.

For Pension Klammerschneider guests

• Check-in: At the Gasthof Untermetzger reception (Unterdorf 5).
• Dining: If you book half board, dinner is served in the main Gasthof Untermetzger building (about 200 m away). In summer, you’ll also enjoy the large breakfast buffet in the main building.
• The pension offers private parking, a garden with mountain views, cable TV, and free Wi‑Fi. A garage/ski room is available.

Quick answers for fast planning

• What are the check-in hours? 17:00–21:00.
• Where do I check in? Gasthof Untermetzger reception, Unterdorf 5, 6280 Zell am Ziller.
• Do Pension Klammerschneider guests check in here too? Yes, at the main reception.
• When is my remaining balance due? On arrival at reception.
• Is there a security deposit for apartments? Yes, €400 on arrival (credit card possible).
• Can I book wellness on arrival? Yes, at reception; reservation required and fee applies.
• How do I get to the lifts? The ski bus stops at the door (about 3 minutes to Rosenalmbahn). With a valid ski pass, buses are free.
• Is there dinner on arrival day? Yes. The À-la-carte Stube serves 18:00–22:00 in winter and summer seasons; Wednesday Thai Buffet is €23 pp from 18:00.

Pro tips to make check-in effortless

1. Aim for early in the window. Arriving closer to 17:00 gives you time to settle in, make dinner plans, and reserve wellness.
2. Have essentials ready. Keep your ID, booking confirmation, and payment method handy at the desk. Apartment guests should also be prepared for the €400 security deposit.
3. Book popular options ahead. If you’re eyeing the Wednesday Thai Buffet or a prime evening slot in the sauna/Jacuzzi, reserve early via info@hoteluntermetzger.at or +43 664 4179520.
4. Pick the right meal plan. Choose half board for a no-fuss arrival-day dinner, or explore our À-la-carte Stube for Tyrolean, Mediterranean, and Thai favorites.
5. Use the ski bus from day one. With a valid, loaded ski pass, you can ride free—handy if you want a quick orientation run the next morning.
6. Consider travel peace of mind. Our Sorglos travel cancellation insurance can be added during booking or later and covers you, your family, and friends if illness or other events force a cancellation. Note: mass hazards such as border closures or government-ordered accommodation closures are excluded.
7. Know your apartment basics. Both apartments require a five-night minimum, include linens, and carry a separate end-cleaning fee. Please complete basic cleaning before departure.

Arriving for Gauder Fest? Here’s what to know

• Check-in: 17:00–21:00 at the main reception, Unterdorf 5.
• Unbeatable proximity: The hotel is right next to the Gauder Fest venue—it’s less than a one-minute walk from the festival tent to your room.
• Package option: A Gauder Fest package (3–7 October) is advertised, starting from €500. Register directly via info@hoteluntermetzger.at or +43 664 4179520.

Helpful pre-arrival notes

• Booking deposit: A 30% advance payment confirms your reservation; the rest is due on arrival. Bank transfer details are available if you prefer to pay the deposit by transfer (Raiffeisen Bank, IBAN AT95 3622 9001 0034 5553, BIC RZTIAT22229).
• Dining seasons: The À-la-carte Stube serves dinner 18:00–22:00 during the winter (mid-December to end of March) and summer (mid-July to end of September) seasons. External guests are welcome.
• Wellness reservations: Required and fee-based; book your slot at reception.

Make the most of your first full day

After a smooth check-in, you’re perfectly placed to explore:

• The Zillertal Arena with 150 km of pistes and 52 lifts up to 2,500 m (great variety for all levels).
• The Zeller Freizeitpark for ice-skating, indoor tennis, and bowling on off-slope days.
• Scenic excursions such as the Krimmler Waterfalls, the panoramic Zillertaler Höhenstraße, Murmelland Zillertal for families, or stand-up paddling on Lake Achensee in warmer months.

Looking for more ways to tailor your stay? Explore our Rooms & Prices, discover our Apartments for 6 and 15 persons (bookable with or without hotel service), check Promo & Last Minutes, or learn about the Sorglos travel insurance for flexible peace of mind.

Conclusion

With Check-In Simplified: Arriving Between 17:00 and 21:00 at Gasthof Untermetzger, your holiday starts predictably and pleasantly. Head to Unterdorf 5 during our reception window, settle your balance, and lean on our team for dinner and wellness reservations—then wake up ready for the mountains.

Ready to plan your arrival? Book your stay or reach out to our team:

• Email: info@hoteluntermetzger.at
• Phone: +43 664 4179520

We look forward to welcoming you to Zell am Ziller.